Refund policy

We hope you love your products, however we understand that sometimes things don’t work out. We do not offer cash back returns, but we do offer store credit or exchanges. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, and unwashed.

To start a return, please contact us at rivduttonclothingco@gmail.com and include your order number.

If your return is accepted, we’ll send you instructions on how and where to send your package. Return shipping will be at the expense of the customer. Items sent back to us without first requesting a return will not be accepted.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded the amount as store credit or offered an exchange.